Vinted Members Share Anger Over Size Changes
Vinted users have been reacting angrily after an update resulted in listings displaying inaccurate size information.
This online marketplace has updated its measurement guidelines for women's and children's clothes without notifying all shoppers about the modification.
Digital Channels Backlash
Many shoppers and sellers are expressing on platforms stating that platform listings now display a modified sizing category compared to what was initially listed due to the recalibration.
The platform stated the revised method more closely matches comparable marketplaces.
It has advised users to review their products and adjust the sizing manually when needed, which has left users frustrated.
Sizing System Modifications
Before the change, the sizes had both a single numeric size and a letter, for instance S/8 or M/10.
The new system has an alphabetical indicator and numerical range like S/UK 8-10.
For certain items, the size labels have been reassigned - for example a size L used to be a 12 but is now a UK 16-18.
Member Experiences
One content creator, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," the way the service now categorizes.
A different member, located in Scotland, stated items she posted featuring size 14 markings were showing in the marketplace as measurements 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she stated.
Manual Updates
Another shopper, from Derby, said she had been left angered due to the update requiring manual adjustment the sizing for "all her products".
"This situation is especially annoying, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she explained.
Marketplace Information
The app has more than 100 million members, including 18 million in the UK.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This isn't the first time that an unexpected update within the service has received backlash: earlier, the platform withdrew an update concerning shipment methods following member complaints.